Question 1

What is Timelo?

Accepted Answer

Timelo is a web app for small field-service companies that combines crew scheduling, timesheet approval, and notices that require a read confirmation. It runs in a browser on any phone, tablet or computer.

Question 2

How is a notice different from a WhatsApp group?

Accepted Answer

A messaging app can show a message was delivered. It cannot make someone acknowledge it, and it cannot give a manager a per-person list of who has and hasn't read it. A Timelo notice marked must-read blocks the app until the person confirms, and that confirmation is timestamped and shown to the manager.

Question 3

Can crew see each other's hours?

Accepted Answer

No. Crew see only their own timesheet entries. They can see each other's schedules, but reported hours are visible only to the person who logged them and to a manager.

Question 4

Do my crew need to download an app?

Accepted Answer

No. Timelo is a website designed for phones. Crew open a link, sign in once, and can add it to their home screen.

Question 5

What stops someone being booked on two jobs at once?

Accepted Answer

The schedule checks every assignment as it is made. Booking a person into a visit that overlaps another of their visits, or into time they have declared off, is rejected with the clash named. A manager can knowingly override it.

Question 6

What does Timelo cost?

Accepted Answer

It is free to get started, and pricing for larger crews is available on request.

Your crew’s week, on one screen.

Lay out the week.

Nobody gets booked twice.

Your crew run their week from their phone.

Everyone sees the same plan.

The hours count themselves.

Get your crew on it this week.